Microsoft background check team4/22/2024 It is the customer's duty to create and manage the accounts in their organization to maintain a secure environment. Customer-managed accountsĬustomer accounts are used to access Microsoft 365 service and are the only accounts each customer is responsible for. One Microsoft 365 service may have multiple service accounts, each with a different role to perform. Additionally, there are multiple types of service accounts that are designed to fulfill a specific need. Just as service team accounts are only given the minimum access necessary to perform the specific personnel's job duties, service accounts are only granted the bare minimum access needed for their intended purpose. Service accounts are used by Microsoft 365 services to authenticate when communicating with other services through automated processes. Additionally, service team accounts cannot belong to multiple roles where they can act as the approver for their own actions. Roles ensure that service team members and their accounts have only the minimum access required to perform specific job duties. Not every service team account can perform the same actions, separation of duties is enforced using role-based access control (RBAC). These accounts do not have standing privileged access to Microsoft 365 services, instead they can be used to request temporary and limited privileged access to perform a specified job function. Service team accounts are used by Microsoft 365 service team personnel developing and maintaining Microsoft 365 services. Customer accounts are managed by the customer and allow them to tailor account access to meet their internal access control requirements. Microsoft manages both service team and service accounts, which are used to operate and support Microsoft products and services. Managing these accounts is a shared responsibility between Microsoft and customers. Microsoft 365 meets all organizational missions and business functions using three categories of accounts: service team accounts, service accounts, and customer accounts. Through this system, Microsoft can significantly reduce the potential of Microsoft 365 service personnel and attackers from gaining unauthorized access or causing malicious or accidental harm to Microsoft services and customers. It is only through a robust system of checks and approvals that service team personnel can gain privileged access with a narrow action and time scope. For this reason, the Zero Standing Access (ZSA) principle lays the foundation for the entire access control structure used by Microsoft 365.īy default, Microsoft personnel have zero standing privileged access to any Microsoft 365 environment or customer data for an organization. Microsoft approaches access control with the assumption that everyone is a potential threat to Microsoft 365 services and customer data. This structure enables Microsoft to manage Microsoft 365 at scale and minimizes the risks of both internal and external threats. Humans govern the service and software operates the service. Microsoft has invested heavily in systems and controls that automate most Microsoft 365 operations while intentionally limiting the need for direct access to servers and customer data by service personnel.
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